Get the support you need for your Fuseo experience
Report inappropriate content or users. We review all reports within 24 hours and have zero tolerance for violations.
Safety Features →You can delete your account and all data at any time. Data is permanently removed within 30 days.
Learn How →Experiencing technical problems? Let us know the details and we'll help resolve them.
Report an IssueQuestions about your account, privacy, or data? We're here to help.
Privacy PolicyYou can delete your account at any time. We provide two options:
Option 1: Email Request (Current)
Send an email to support@fuseo.site with the subject line "Account Deletion Request" and include your registered email address. We'll process your request within 48 hours.
Option 2: In-App Deletion (Coming Soon)
Navigate to Settings > Account > Delete Account and follow the prompts.
What gets deleted:
Timeline: Most data is deleted within 30 days. Some data may persist in backups for up to 90 days, then is automatically purged.
Note: Account deletion is permanent and cannot be undone. You cannot recover your account, matches, or messages after deletion.
Fuseo has zero tolerance for objectionable content and abusive behavior. We provide comprehensive safety tools:
Reporting Features:
Blocking Features:
Our Response:
For urgent safety concerns, email support@fuseo.site with "Urgent Safety Issue" in the subject line.
Fuseo has ZERO TOLERANCE for objectionable content. The following is strictly prohibited:
Enforcement: Violations result in immediate content removal and may lead to account suspension or permanent ban. We report illegal content to law enforcement.
Report violations using the in-app report feature or email support@fuseo.site.
Download the Fuseo app from Google Play or the App Store. Register with your email, create a profile, select your category (Startup, Trading, Personal Development, or Influencer), and upload at least one photo. You'll need to enable location services for matching.
Fuseo uses a smart algorithm to match you with compatible collaborators based on your category preferences, skills, goals, location, and compatibility scores. Swipe right to like, left to pass, or superlike for priority visibility. When both users swipe right, it's a match!
Yes! Fuseo is currently completely free to use with all features available to every user. We may introduce premium features in the future, but the core networking functionality will always be accessible.
Yes! You can change your category and update your preferences at any time through the app settings. Your matches will be updated to reflect your new category preferences.
Your location is used only for matching purposes. Other users see an approximate distance (e.g., "5 km away"), not your exact coordinates. You can set your preferred matching distance from 10km to Worldwide. For more details, see our Privacy Policy.
When you delete your account, all your personal data is permanently removed from our servers within 30 days. This includes your profile, photos, messages, matches, location data, and account information. Some data may remain in backup systems for up to 90 days before being automatically purged. For complete details, see our Privacy Policy.
Navigate to Settings > Edit Profile in the app. You can update your bio, photos, category preferences, and personal information at any time. Changes are saved immediately and reflected to other users.
For technical issues, please email support@fuseo.site with details about the problem, including your device type, operating system, and steps to reproduce the issue. We typically respond within 48-72 hours.
General Support: support@fuseo.site
Privacy Inquiries: privacy@fuseo.site
Legal Matters: legal@fuseo.site
We aim to respond to all inquiries within 48-72 hours. For urgent safety issues, mark your email "Urgent Safety Issue" for faster response (1-2 hours).